Delivery & Payment

We deliver all over Uganda.

Delivery is arranged with each customer individually. Because fees and timing depend on your location and your order, both are confirmed with you on WhatsApp before your order is finalised.

Nationwide Delivery

We deliver all over Uganda. Send us your location on WhatsApp and we will confirm availability, the delivery fee and timing for your area.

Approved Payment Method Mobile Money Payment
Airtel Merchant ID 7300510
Or Send Money To +256 755 554 669
Registered Name VIVIAN VIVO FRESH @ UGANDA

Full amount payment via Merchant ID or direct Mobile Money approves your order after we confirm availability and delivery fees on WhatsApp.

The Process

From our market stall to your door.

We keep the process simple so you spend less time on your phone and more time enjoying your food.

Build your order

Browse the catalogue and add the items you want. Adjust quantities at any point before you send.

Send it on WhatsApp

Add your name and delivery location. The site prepares a message — you press Send inside WhatsApp to confirm.

Confirm, pay via Mobile Money & receive

Our team replies to confirm availability, delivery fees and timing. Pay the full confirmed amount to approve your order for delivery:

Airtel Money Merchant ID: 7300510 · Send Money: +256 755 554 669 (VIVIAN VIVO FRESH @ UGANDA)

What we confirm with you

  • Delivery fee: Depends on your location and order size. Not calculated on this website.
  • Delivery time: Confirmed by our team when we speak with you.
  • Product availability: Fresh produce changes daily, so we check before confirming.
  • Final price: Items with variable sizes (like Cabbage or Peaches) will have their price confirmed.

A note on honesty

No hidden fees. No fake timelines.

We deliberately do not display fixed delivery charges or delivery windows on this website. Anything we showed here would be a guess — and a guess is not something you should plan your day around. We confirm the real numbers with you directly via WhatsApp.

  • We confirm availability and all fees on WhatsApp before you pay.
  • Pay Full Amount to Approve Order
    Merchant Code7300510
    Send Money Number+256 755 554 669
    Registered NameVIVIAN VIVO FRESH @ UGANDA
  • If an item is out of stock, we tell you immediately before payment.
  • We do not add hidden charges to your subtotal.

Common Questions

Ordering, Payment & Delivery FAQ

Where in Uganda do you deliver?

We are based in Kampala and deliver across all Kampala divisions, Wakiso, Entebbe, Mukono, and nationwide across Uganda. Share your location on WhatsApp for an exact delivery fee and time.

Why is payment made before dispatch?

To protect both customers and our riders against fraud before automated Mobile Money checkout is integrated, orders are approved once the full confirmed total is paid via Airtel Merchant ID 7300510 or sent to +256 755 554 669 (VIVIAN VIVO FRESH @ UGANDA).

What if a spice or item I want is missing?

We source fresh produce daily in Kampala. If an item shows Price on WhatsApp or isn't listed yet, note it in your order requests or message us directly and we will find it for you.

Questions about your area?

Message our team on WhatsApp with your location and we will let you know how delivery works for you.